Enterprise Technology Projects and the Role of the Actuary

Abstract
As technology advances rapidly, insurers may be faced with difficult choices in either maintaining large legacy systems that are based on older generation technologies and designs that are becoming outdated or migrating such systems into new technologies. Implementing new technologies can be revolutionary for an insurer in requiring the development of new skills, new system and process designs, and new ways of doing business. Choices regarding technology thus require strategic business decisions.- The paper will describe the approach that The St. Paul Companies is using to successfully redesign commercial lines policy processing and to migrate the supporting systems from a legacy mainframe environment into a client server environment. The client server system uses an object oriented design, a new generation programming language and indexed table relational data storage techniques. The resulting system has received significant recognition. The paper will focus on business issues rather than technical systems considerations. The role that actuaries play in such an enterprise project will be discussed.
Volume
May
Page
67-94
Year
2000
Categories
Actuarial Applications and Methodologies
Data Management and Information
Data Administration, Warehousing and Design
Publications
Casualty Actuarial Society Discussion Paper Program
Authors
Charlie Coon
Paul C Martin