Exams 1, 2, and 3F
Contact the sponsoring organization.
Online Courses 1 and 2
The fee for Online Courses 1/CA1 and 2/CA2 includes one attempt at the exam by CBT. No refund for a course is provided once the candidate has accessed the online course. If the candidate decides not to access the online course after payment has been made, the candidate may submit a request for a refund. The request must be submitted to the Customer Success group at The Institutes.
Any candidate who registered for a course exam and subsequently decides not to take the exam may receive a refund for the exam portion of the course fee ($190) only by doing both of the following:
- Cancel the appointment prior to the third day preceding the exam at the test center, and
- Submit a refund request to Customer Success group at The Institutes that must arrive prior to the third day preceding the exam.
Exams MAS-I, MAS-II, and 5 through 9
Any candidate who submits an application for Exams MAS-I, MAS-II, or 5 through 9 and subsequently does not write the examination should submit a written request for an examination fee refund. This request must reach the CAS Office by the refund deadline stated in the Examination Schedule. Refund requests may be sent via e-mail to refund@casact.org or by fax to (703) 276-3108. Late requests will not be considered. A $200 administrative fee per examination will be assessed on all refunds. Change-of-center fees, special center fees, and other additional fees will not be refunded in any case. Refunds will be issued one month after the refund deadline. Refunds are issued in the manner that fees were paid, i.e., by credit to a bank card or by check to an individual or company. Fees cannot be transferred from one exam session to another.
